The warranty period for you goods will be specified in the product listing. If you are unsure just email us and we can clarify the warranty period. The Scintex warranty covers against manufacturing fault only. If the product is found to be misused or neglected the product warranty will not apply. Some Scintex products require assembly (sometimes by a licensed electrician) or fitting of the products to your vehicle or project. It is assumed on purchase that you have the necessary skills to perform such tasks. By purchasing goods from Scintex Pty Ltd you are agreeing to the conditions of the warranty.
IMPORTANT: For all contact regarding Warranty & Return claims a Support Ticket must be raised on the following page:
https://www.scintex.com.au/pages/support-request
For full Terms & Conditions of Sale please see Terms.
8 Warranty
8.1 It is assumed on ordering Goods that the customer has the necessary skills to perform assembly and installation or will engage a qualified professional to perform such tasks.8.2 The Company is not liable for any damage caused as a result of misuse of our products.
8.3 Return of goods will be in accordance with ACL 263 (3).
8.4 Warranty & Returns claims are 'Return to Base'.
8.5 If no manufacturing fault is found with the returned product the customer will be liable for a minimum $100 inspection fee to cover the technician's inspection time. Any additional costs associated with the warranty inspection will be charged to the customer.
8.6 Goods found to have a valid warranty claim for minor fault will be repaired or replaced.
8.7 In some instances returned goods will need to be returned to Company’s supplier or the manufacturer for warranty assessment. In these cases claims may take longer to resolve than normal. The Company is not accountable for any delays in warranty processing caused through this process.
8.8 All returned goods must be accompanied by a Warranty & Returns form as well as original proof of purchase. Goods returned without proof of purchase and a completed Warranty & Returns form will not be assessed.
8.9 Any form or tampering, disassembly or attempted repair without prior written consent from the Company will void the warranty for the Goods.
9 Returns & Cancellations
9.1 No order may be cancelled, modified or deferred without the prior written consent of the Company (which is at the Company’s sole discretion). If such consent is given it is, at the Company’s discretion and will be subject to the Company recuperating all losses including but not limited to, technician time, goods preparation time and administrative costs.
9.2 A restocking fee applies to all cancelled or returned orders at a rate of 25%. For special order Goods the Company reserves the right to increase this restocking fee where additional costs are incurred, including but not limited to Goods specifically imported or ordered to fulfil a Customer’s order.
9.3 Refunds will not be made for change of mind under any circumstances.
9.4 Refunds will only be processed back to the Bank account, Credit Card or PayPal account that was used to pay for the item.
10 Technical & Sales Advice
10.1 Our technical advice is provided to our best knowledge, experience and free of charge.
The customer is obliged to apply due diligence in verifying applicability of
our advice to the Customer’s special conditions of production or application.
Concerning our technical advice we accept no liability for damage or loss caused by Goods supplied and technical advice given.
* No exceptions will be made to the Warranty & Returns policy stated here.
From over 10,000 customer reviews
This was a quick delivery, the fuel pump works and will go well with my 4x4 setup.
Scale Monitor Charger
I use the vehicle mounted fogger for the Council I work for in Outback Queensland and it works great.
I would recommend it to anyone who has a bad mozzie/sandfly problem in the town.
Council carries out fogging when required and the residents are very have with the results.
Great customer support
Arrived on time and pump works well
It's a lightweight plastic unit. Not very robust but does the job for occasional use.
Always great service from Scintex.
Purchased the 250watt **** type solar pump. Arrived well packaged and quick. I installed pump initially with 380 watts of solar panels and the pump didn't work. After contacting support they suggested I needed more panels so I then installed 500 watts of panels, the pump still didn't work so I contacted support again. This time they sent me a new controller with instructions to fit it myself which involves dismantling the pump and rewiring new controller, once I had completed this the pump worked straight away. Currently I am getting approximately 18 litres a minute at about 20m head so so far ( after a week of running) so good. Support was good but I was a little dissapointed that despite there information saying you only need 380watts of panels I had to put extra panels on before they sent me a new controller. I suspect there may have been problems with the controllers in the past as support quickly came to the conclusion the controller was faulty, also the new one they sent me seemed to be slightly bigger and enclosed in resin so maybe is better quality than the one fitted to the pump originally. Anyway the pump is working now and time will tell how reliable it is. The pump was installed to replace my 8ft meters windmill and it provides a similar volume and flow.
I ordered the sectional drain cleaner, quick delivery and great value!!
Very happy with this product, delivered quickly
Great product
Treated some wasp nests on the deck and all clear within 5 mins of application
Good product and excellent services
Well it was a prompt delivery, packed well. Appropriate instructions. Good colour. Nice leads and crocodile clips with two different colours.
As this was purchased to build my 4x4 for a trip along the Canning Stock route then Tanimi. Rd to Plenty Hwy onto Donahue Hwy off to Brisbane. There is no feedback on how it operates in the field.
Great nozzle gun, perfect for our needs.
Used on our calf trailer to pour out milk. Great that it has a lock to keep the milk flowing.
Bought this sprayer as my last one was l
Always leaking. So fat no leaking, the hose connectors look heavy duty and the ability to control the psi of the pump is great! Very Impressive!
Perfect for the paddocks for which we needed a smaller harrow.