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SHOP ONLINE or CALL 📞 1300 246 406 | MON - FRI 7AM - 5PM

SHOP ONLINE or CALL 📞 1300 246 406 | MON - FRI 7AM - 5PM

Have a question? Call 1300 246 406

Scintex is an Australian-owned company supplying quality equipment and solutions to the agricultural, industrial, construction, mining, marine, 4WD, and rural sectors. Since 2007, we have provided reliable products backed by local support and technical expertise.

Scintex is based in Brisbane, Queensland, Australia. We supply products Australia-wide and support customers across a wide range of industries.

Yes. We ship products throughout Australia using a network of trusted freight and courier partners. Shipping times and costs vary depending on the product size, weight, and delivery location.

Most orders are dispatched within 1–2 business days. Delivery times vary depending on your location and the freight service selected. Tracking information will be provided once your order has been dispatched.

Yes. Collection is available from our Brisbane warehouse. Please contact our team before placing your order to confirm availability.

Yes. Most products supplied by Scintex include a manufacturer's warranty. Warranty periods vary by product category and brand. Please refer to the product listing or contact us for specific warranty information.

Absolutely. Our experienced team can assist with product selection, installation guidance, troubleshooting, and general technical enquiries before and after your purchase.

Yes. Whether you need a pump, filtration system, weighing equipment, lithium battery, winch, compressor, or agricultural machinery, our team can help identify the most suitable solution for your application.

We carry a wide range of spare parts and accessories for many of the products we sell. If you're unsure which part you need, contact us our support team with your product model and serial number.

We accept major credit cards, PayPal, bank transfer, and other payment options available through our secure online checkout.

Yes. We can provide volume pricing for businesses, government departments, councils, contractors, and resellers. Contact our sales team to discuss your requirements.

If your order arrives damaged, please notify us as soon as possible and provide photographs of the packaging and product. Our team will work with you to resolve the issue quickly.

Returns may be accepted in accordance with our Returns Policy. Please contact us before returning any item so we can provide the appropriate instructions and authorisation.

Our customer support team can be contacted via phone, email, Live Chat or through the contact form on our website. We aim to respond to enquiries as quickly as possible during business hours.

Our team is available during normal business hours, Monday to Friday (excluding public holidays). Current contact details and operating hours can be found on our Contact Us page.

Privacy & Security FAQs

Scintex takes the security of your personal information seriously. We use secure systems and industry-standard measures to protect customer data from unauthorised access, disclosure, or misuse.

We may collect information such as your name, email address, phone number, billing and shipping addresses when you place an order or contact us. We may also collect website usage data to improve our services and customer experience.

Scintex only shares information with trusted third-party providers where necessary to process orders, facilitate payments, arrange freight, or provide customer support. We do not sell or rent customer information to third parties.

Yes. Payments are processed through secure payment gateways that use encryption technology to protect your financial information. Scintex does not store complete credit card details on its servers.

You may receive marketing emails if you subscribe to our newsletter or opt-in during the checkout process. You can unsubscribe at any time using the link provided in our emails.

Yes. You may request access to the personal information we hold about you. If any information is incorrect, we can assist with updating or correcting your records.

Yes. Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve website functionality.

If you wish to update, correct, or request deletion of your personal information, please contact our customer service team and we will assist you in accordance with applicable privacy laws.

Yes. Certain information may be used to verify transactions and help protect both customers and Scintex from fraudulent activity.

Our full Privacy Policy is available on the Scintex website and provides detailed information on how we collect, use, store, and protect personal information.

Scintex may use trusted software platforms and technologies to improve customer service, website functionality, and operational efficiency. Any customer information shared with these providers is handled in accordance with our Privacy Policy and applicable privacy laws.

While we make every effort to ensure product images, specifications, and descriptions are accurate, some images on our website may be enhanced, computer-generated, or AI-assisted for illustrative purposes. Actual products may vary slightly in appearance, colour, dimensions, or included accessories. Customers should refer to product specifications and contact Scintex if clarification is required before purchase.