Need product or technical support?
Our guided support process will step you through the information we need and allows you to upload photos and video where relevant.
START A SUPPORT REQUESTYou will receive an email confirmation after submitting your request. Please check your junk or spam folder if it does not arrive.
Before you submit
Please have the following available where possible:
- Order number
- Product model
- Serial number
- Description of the issue
- Any troubleshooting already attempted
- Clear photos or a short video where relevant
Need spare parts?
Many common spare parts and consumables can be ordered directly online.
SHOP SPARES & CONSUMABLESIf you cannot find the part you need, please submit a support request.
Submit a Support Request or use Contact Us below for general enquiries.
Further information
From over 10,000 customer reviews
it is a good pump when working but we had a previous one and the switch gave out after 2 mths and wouldnt work should have got a new one replaced under warranty but never did
Great customer support, very helpful.
Impressive machine, very happy.
Seem to work very well and very easy to use. Great product
I purchased a deck pump which was defected so I reached out to the support team, i was immediately contact and sent a claim form request. Within 24hrs a new pump was on the way!! I cannot believe the quick response of the sales and support team absolutely A+ and the pump, well it's next level, great quality, strong and heavy duty exactly what I was hoping for!!
High quality and built to last. May not be the cheapest but definitely can’t complain about value for money!
very happy with my wood chipper does the job with ease and 120ml logs
Highly recommended .We have a few of these as we are a oil manufacturer . These pumps are very good and reliable. I have had nuts , bolts and rocks go through them and they keep on working as the viens and gears are all steel . No plastic that can shatter .Only had to replace a mechanical seal on them once which I was able to get from Scintex . Takes about 7 minutes to transfer 200 liters of gear oil through a 25 mm hose .
Have one of these on the small acreage and waiting on second to come in stock. Can't fault these units and handle scrub that normal mowers can't.
Sturdy unit with all the bells and whistles. Scintex kept me informed all the way with the trailer build. Collected all ready to go. Excellent service.
Looks a good unit. Delivered in a few days. Not too much to set up on it. Honda engine would have been better but the Briggs starts easy.
Excellent advice from the sales team in Brisbane. Very friendly to deal with and was able to collect the goods immediately. Handy to know spares and advice is local.
Couldn't be happier with the Paddock mini loader. Absolute beast! Half the price of a Dingo with better components.
Delivery to WA fantastic from time of order. Dump cart is coupled to EV ATV and is woking exactely as advertised for what I wanted.
Great product.
I put one into my golf cart and dont have to charge it half as much. Really happy with this battery
Using for my caravan and they last for so long. Love the bluetooth too..